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  • Customers like
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    • Poor representation1

  • Apr 25
  • Home Construction and Repair
  • New York, New York
  • Kitchen Remodeling
  • 1
  • 1
  • 218
  • REVIEW RATING 5/5

I was told my husband should be home and that they'd have to confirm before they came. They wouldn't show without my confirmation. I confirmed. The day of our appointment, we dropped everything we could have done to be around at three in the afternoon. We received a call at three in the afternoon saying their guy's schedule was over extended with a bigger kitchen project than planned. Would we... Read more

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  • Apr 20
  • Home Construction and Repair
  • Kunkletown, Pennsylvania
  • Refacing Cabinets
  • 1
  • 1
  • 239
  • REVIEW RATING 5/5

Not enough space to detail-but here goes. Salesman Bill very nice but when we were not interested in signing that night he dropped the price over $4,000 in just a week (the only good thing that happened). He never mentioned that the quartz countertop would be "sub" out. Costing thousands more than our local company.. Started work in October of 2014. Cabinets were refaced and new counter top... Read more

Was this review helpful? 1 0

  • Apr 11
  • Furniture and Decor
  • Trumbull, Connecticut
  • Kitchen Cabinets
  • 1
  • 1
  • 177
  • REVIEW RATING 5/5

DONT Do It ! Don't give them a deposit ! When you hear the sales pitch its a lie they do *** work and when you have issues. No one will help. Not even the family that owns the Bussiness. I can't believe they are still in Bussiness. Total rip-off. When they showed me a display and then I ordered the product and gave deposit when the product showed up. Entirely different my kitchen was already... Read more

Was this review helpful? 0 0

  • Nov 25, 2014
  • Home Construction and Repair
  • Brooklyn, New York
  • 1
  • 1
  • 468
  • REVIEW RATING 5/5

The quality of there products is inferior Always finding different defects, Totally disgusted with this company from the beginning up until now still having problems and they are dishonest. STAY AWAY Read more

Was this review helpful? 2 0

  • Nov 25, 2014
  • Home Construction and Repair
  • Kendall Park, New Jersey
  • Door
  • 4
  • 4
  • 405
  • REVIEW RATING 5/5

We were told prior to installation by Marvin Moskowitz that the doors over the oven would not peel well they did and had to be replaced. A simple heatshield would have prevented that. Another door is starting to peel so I ordered a heat shield over a month ago. One finally came the wrong size. Another one is now on order for over a week. Over a month has passed and we are still waiting to solve... Read more

Was this review helpful? 2 1

  • Jul 30, 2014
  • Home Construction and Repair
  • Contract Clause
  • 1
  • 1
  • 1277
  • REVIEW RATING 5/5

When I confronted Kitchen Magic with the ruse its salesman tried to pull on us, Kitchen Magic told me it was MY misunderstanding. Now, I'm filing a state complaint. People should be aware the 14-day clause the salesman may point to is not a right to cancel within 14 days. It is an agreement to keep the price offer open for 14 days. The right to cancel is but 3 days. Our salesman, as others... Read more

Was this review helpful? 7 2

  • Jul 19, 2014
  • Installers
  • Wakefield-Peacedale, Rhode Island
  • Faulty Kitchen Cabinet
  • 1
  • 1
  • 734
  • REVIEW RATING 5/5

The new countertop and regular cabinets were ok, but they could have done a better job on the seams and they hinges needed adjustment. The big problem is with the drawers and the garbage/recycling slider. We told them we were going to put pans in the drawers and they said it wouldn't be a problem. They used cheap, lightweight sliders that separate from the drawer every time you pull the drawer... Read more

Was this review helpful? 5 2

  • Jun 26, 2014
  • Furniture and Decor
  • Cabinet Refacing
  • 1
  • 1
  • 542
  • REVIEW RATING 5/5

Never had any work done by this company ,but two times they have somehow been able to get their site to show up on my website thru yahoo webhosting.I complained a couple years ago and thought I had the problem fixed ,but I decided to use google adwords a few days back & google came back and said that kitchen magic had tied up MY website. It is under investigation now and all I am told is that... Read more

Was this review helpful? 2 1

  • Jun 18, 2014
  • Home Construction and Repair
  • Birmingham, Alabama
  • Company Policy
  • 391
  • REVIEW RATING 5/5

I contacted Kitchen Magic to come do an estimate. They wanted to know if I was married then told me that my husband needed to be there. He was not there when the rep came. The rep had my husband's name on the form, even though I had contacted them. He told me that they wanted to both parties available. I was paying for the countertops for MY home, not my husband. I contacted them, not my... Read more

Was this review helpful? 5 0

  • Apr 28, 2014
  • Home Construction and Repair
  • Chicago, Illinois
  • Staff
  • 1
  • 1
  • 132
  • REVIEW RATING 3/5

rude phone convo. doesn't deal w/owners w/ rental properties..they put "the cheap stuff" in. Says, "you know, you're looking to spend $7-15K. TERRIBLE customer service & VERY POOR interpersonal skills Read more

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