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    • Poor representation1

  • Jul 10
  • Home Construction and Repair
  • New Milford, Connecticut
  • Kitchen Magic Usa Kitchen Remodeling
  • 1
  • 1
  • 51
  • REVIEW RATING 4/5

We had an undercounter sink installed. Instead of clips or brackets to hold the sink in place, this company uses scrap pieces of countertop stone with epoxy to hold up the sink. After a while the epoxy fails, the stones fall off and the sink sags. Unprofessional, slipshod work. One can do the work more competently, in a better manner, by oneself without having to throw money away to a company... Read more

Was this review helpful? 1 2

They suck! Rude and dont know how to make a sale, no info whats so ever over phone. Talked over me and coud care less if he got the sale. Add comment

  • Jun 10
  • Home Construction and Repair
  • New York, New York
  • Cabinets
  • 134
  • REVIEW RATING 4/5

DO NOT HIRE THEM. Our 2-3 DAY job went on for 8 weeks+ which was completed in April 2015 and we are already having sections peeling off the original cabinets. The subcontractor, who our salesman said was not a subcontractor, missed more days than he worked. So frustrating. Nice man but had a lot of drama that I just did not care about when I was going weeks without a sink. He also made 2 small... Read more

Was this review helpful? 1 0

  • Apr 25
  • Home Construction and Repair
  • New York, New York
  • Kitchen Remodeling
  • 1
  • 1
  • 410
  • REVIEW RATING 5/5

I was told my husband should be home and that they'd have to confirm before they came. They wouldn't show without my confirmation. I confirmed. The day of our appointment, we dropped everything we could have done to be around at three in the afternoon. We received a call at three in the afternoon saying their guy's schedule was over extended with a bigger kitchen project than planned. Would we... Read more

Was this review helpful? 1 2

  • Apr 20
  • Home Construction and Repair
  • Kunkletown, Pennsylvania
  • Refacing Cabinets
  • 1
  • 1
  • 447
  • REVIEW RATING 5/5

Not enough space to detail-but here goes. Salesman Bill very nice but when we were not interested in signing that night he dropped the price over $4,000 in just a week (the only good thing that happened). He never mentioned that the quartz countertop would be "sub" out. Costing thousands more than our local company.. Started work in October of 2014. Cabinets were refaced and new counter top... Read more

Was this review helpful? 2 0

  • Apr 11
  • Furniture and Decor
  • Trumbull, Connecticut
  • Kitchen Cabinets
  • 1
  • 1
  • 306
  • REVIEW RATING 5/5

DONT Do It ! Don't give them a deposit ! When you hear the sales pitch its a lie they do *** work and when you have issues. No one will help. Not even the family that owns the Bussiness. I can't believe they are still in Bussiness. Total rip-off. When they showed me a display and then I ordered the product and gave deposit when the product showed up. Entirely different my kitchen was already... Read more

Was this review helpful? 1 0

  • Nov 25, 2014
  • Home Construction and Repair
  • Brooklyn, New York
  • 1
  • 1
  • 546
  • REVIEW RATING 5/5

The quality of there products is inferior Always finding different defects, Totally disgusted with this company from the beginning up until now still having problems and they are dishonest. STAY AWAY Read more

Was this review helpful? 2 0

  • Nov 25, 2014
  • Home Construction and Repair
  • Kendall Park, New Jersey
  • Door
  • 4
  • 4
  • 471
  • REVIEW RATING 5/5

We were told prior to installation by Marvin Moskowitz that the doors over the oven would not peel well they did and had to be replaced. A simple heatshield would have prevented that. Another door is starting to peel so I ordered a heat shield over a month ago. One finally came the wrong size. Another one is now on order for over a week. Over a month has passed and we are still waiting to solve... Read more

Was this review helpful? 2 1

  • Jul 30, 2014
  • Home Construction and Repair
  • Contract Clause
  • 1
  • 1
  • 1353
  • REVIEW RATING 5/5

When I confronted Kitchen Magic with the ruse its salesman tried to pull on us, Kitchen Magic told me it was MY misunderstanding. Now, I'm filing a state complaint. People should be aware the 14-day clause the salesman may point to is not a right to cancel within 14 days. It is an agreement to keep the price offer open for 14 days. The right to cancel is but 3 days. Our salesman, as... Read more

Was this review helpful? 7 2

  • Jul 19, 2014
  • Installers
  • Wakefield-Peacedale, Rhode Island
  • Faulty Kitchen Cabinet
  • 1
  • 1
  • 798
  • REVIEW RATING 5/5

The new countertop and regular cabinets were ok, but they could have done a better job on the seams and they hinges needed adjustment. The big problem is with the drawers and the garbage/recycling slider. We told them we were going to put pans in the drawers and they said it wouldn't be a problem. They used cheap, lightweight sliders that separate from the drawer every time you pull the drawer... Read more

Was this review helpful? 5 2

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